Design Thinking
Design Thinking it is one of the most effective ways to solve challenging problems. In today's competitive marketplace, companies must find innovative solutions to everyday challenges. The focus ofDesign Thinkingit is an effective tool for organizations looking for practical and creative ways to solve problems. This course will examine the benefits of design thinking and present strategies for generating innovative products and ideas that can set an organization apart from its competitors.
In this program, you'll master a robust, human-centered approach to designing and improving products, experiences, and systems at any scale. The framework shows you how to define the problem or challenge you are looking to address and then you will collect key information and emotions from users that will help you develop user personas and narratives. From there, you'll move on to brainstorming and rapid prototyping for potential solutions and improvements. Using insights from testing and analysis, you'll learn to iterate and refine your prototype using design thinking methodology to ultimately generate a rigorous and workable design solution.
- Approach problems using structured methods to collect observations, break cognitive fixation, and generate creative ideas for solutions.
- Apply creative solutions and analysis of behavior change for the development of innovation and internal processes of the team.
- Develop a strategic innovation toolkit and learn when and how to apply design thinking and innovative problem-solving tools and exercises.
- Practice empathy by applying a human-centered approach to design techniques such as user research, user experience, prototyping, and journey mapping.
- Evaluate group dynamics and improve team performance through tools and processes designed to improve collaboration and development iteration.
- Guide teams to draw on a wide range of experiences and professional backgrounds and create stronger collaboration dynamics to enhance their approach to innovation.
This course is intended for professionals interested in gaining a working knowledge of Design Thinking. This would include individual contributors, managers, and leaders at all levels of an organization who are involved in the design, development, or improvement of products, services, and infrastructure. User experience/UX designers, Marketers and designers, Product managers, Engineers, Program and project managers, Consultants, Systems analysts and Entrepreneurs involved in the conception of the product.
Seminar-Workshop with master classes presenting the concepts of Design Thinking with the experiences of the instructor using practical cases to understand the concepts and principles of each topic, taking into account common situations in different projects. All accompanied by the corresponding audiovisual aids.
- Human-centered approach to problem solving
- Take an ExpertRating exam with a passing rate of 80% (included in the course)
- Cumplir con el total de horas del entrenamiento (16 horas)
- Take an ExpertRating exam with a passing rate of 80% (included in the course)
Design Thinking specialists are innovative and will generate new ideas for your business. They will use brainstorming techniques to identify solutions to problems customers are facing, helping to ensure that your product or service is as successful as possible.
- instructors

- Systems Engineer from the University of Massachusetts - Lowell with specializations in Process Engineering and Robotics.
- Postgraduate degree in Information Technology Administration from the University of Phoenix.
- Six Sigma Black Belt certified by Sunbeam Jarden Consumer Solutions company in 2005 with recertification in 2006, 2007 and 2008.
- Certified in Advanced Problem Solving and Root Cause Analysis/FMEA by Worcester Polytechnic Institute.
- SQA/ORT Quality Auditor in Asia and Latin America.
- Synergy Technology Solutions Associate Instructor for Six Sigma and Lean Manufacturing.
- Member of the Colombian Society of Six Sigma (Acosixsigma) of which he is an active contributor to the Tools and Tactics section of the members' area.
- He currently serves as president of the same organization.

- Specialist in Project Management from the National Open and Distance University.
- Industrial Engineer from the Technological University of Pereira.
- Certified Scrum Master, International Six Sigma Black Belt certification and Master Black Belt from Six Sigma Global Registry.
- Yellow Belt Instructor, Green Belt, Black Belt and Master Black Belt for Acosixsigma.
- Responsible for the implementation of performance management models, design of strategic maps, application of Kaizen accelerated improvement events and analysis of production processes in fundamental practices.
- Experience with more than 200 Belts trained in Colombia and Latin America. He has actively participated in the implementation of more than 100 projects with savings of more than 300 million dollars since 2014.
- He currently works as Project Coordinator and Senior Consultant at the Colombian Society of Six Sigma – Acosixsigma.
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Latin America
USA and Europe

Investment value
- Intensity: 16 Hours.
- No hay requisito formal para esta certificación.
- Material Didáctico. Acceso a las lecturas y videos de la plataforma de eLearning por 12 meses.
- Certificado de Especialista
- Examen de Certificación administrado por Six Sigma Global Registry
- Permanent registration in Six Sigma Global Registry for verification of certification recognized in 165 countries.
- Memories of the presentations.
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FAQ
According to the Body of Knowledge (BOK) of the American Society for Quality (ASQ) and the international certification programs recognized by Motorola University and the International Society for Six Sigma Certifications, the minimum hour number of the Six Sigma program is:
- Green Belt – 80 hours
- Black Belt – 120 hours
There are a number of Six Sigma programs that are widely marketed and apply only a fraction of the BOK for each level. Acosixsigma is recognized for the large amount of curricular content that applies to all types of industry. For example, the estimated time for a Black Belt certification course is 120 hours, not including additional time allocated to a Six Sigma project. Other providers offer Black Belt training courses totaling 90 hours and Green Belt courses advertised at 56 hours. Therefore the variability in class hours obviously serves as a warning for interested companies to carefully check the subjects when taking a particular course against the established criteria for certification.
A Lean/Kaizen/Blitz Event is an intense effort where the team applies specific Lean approaches to reduce waste, defects, and cycle time and to implement improvements in a particular process or department.
Lean Six Sigma is an integrated set of methodologies that encompasses both Lean and Six Sigma concepts. It combines two powerful toolsets to address all aspects of quality, cost, and delivery. Both sets of methodologies have a customer and quality focus and are based on continuous improvement, which allows them to be very complementary.
Lean focuses on offering competitively priced products and services by eliminating waste and its drivers, while Six Sigma focuses on minimizing and reducing process variation that causes nonconformities.
Lean Six Sigma combines the strength and rigor of Six Sigma and data-driven analysis with the simple tools of Lean to eliminate waste and its drivers. The combination of the two methods provides a more robust set of tools for organizations to apply to solve problems, using the tools and techniques that best suit the specific problem at hand. Rather than the traditional independent use of tools, Lean Six Sigma combines Lean approaches into Six Sigma through the DMAIC (Define, Measure, Analyze, Improve and Control) method, as well as allowing Lean approaches to be used on their own. in the DMAIC model.
Process improvement is necessary for the performance of an organization that does not meet customer requirements. Lean Six Sigma offers a comprehensive set of tools, techniques, and approaches to enable an organization to gather customer requirements, analyze existing performance against those requirements, implement solutions to address performance gaps, and maintain best-in-class status. The tools and techniques used are the most appropriate for the specific problem at hand.